Welcome to the pages of our website devoted to the terms and conditions. Everything you need to know is reproduced here, in one place. Please click on the links below and use the scroll bar to find what you are looking for.
What information do we collect, and why?
We ask for information such as your name, e-mail address, delivery address and contact details.
We keep a record of this information so that we can recognise you as a registered customer and fulfil the orders you place with us.
We keep a record of your purchases with us, this means we can send you the most relevant offers. It also means we can deal a lot quicker with any problems you may experience with your order.
We keep a record of any e-mail correspondence you send us. This helps us keep track of any problems or concerns you've had with our products or services.
The information collected about you will not be shared with any third parties and is stored indefinitely for product and service development, directing marketing and marketing analysis.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Information relating to the Distance Selling Directives (DSRs)
We are willing to provide resources for individual or music schools throughout the Indonesian archipelago. Additional shipping cost will be communicated at and agreed upon before shipment is made.
Delivery costs and times
The delivery cost and times will vary depending on the size of the shipment and the distances.
We accept bank transfer and cash. We normally dispatch orders that have been paid for.